Shipping Policy

Orders will be dispatched once payment has been received. Local door to door deliveries are R100.

Your order will be processed within 24 hours and dispatched with our courier and should arrive within 3-7 business days. Please allow 3-10 business days for shipping to rural areas, and an additional 5 business days for orders that require customisation.

iZULU will not be held liable for any damages or losses occurred due to the incorrect delivery address or incorrect or absence of recipient.

Return & Exchange Policy

Customers are required to inspect the product upon delivery. Signing and accepting the product will be taken to mean that the customer is happy with the package. 

Returns - should you need to return a product for whatever reason, please email support@izulu.shop. To be eligible for return, products must be unworn, unwashed, unused and undamaged.

Exchanges - to request an exchange, please email support@izulu.shop. To be eligible for an exchange, products must be unworn, unwashed, unused, undamaged. The exchange will be at the customers cost.

Damages - damaged items will be collected and returned by iZULU at no cost to the customer.